Department of Defense (DoD) Government Purchase Card Refresher 2025 – 400 Free Practice Questions to Pass the Exam

When a cardholder discovers an unauthorized transaction, the appropriate action is to report it immediately and follow up with the bank. This is critical for several reasons.

First, prompt reporting of unauthorized transactions helps protect the cardholder from further financial loss. If not reported quickly, the cardholder may be held responsible for charges that appear after the unauthorized transaction. Additionally, financial institutions often have time limits for reporting fraud, and acting swiftly ensures that the cardholder maintains any potential liability protections.

Following up with the bank ensures that the issue is being addressed and allows the cardholder to understand how the situation will be resolved, including any impact on their account. This action is crucial for maintaining financial security and safeguarding against identity theft or other fraudulent activities.

The other choices either suggest inaction or delaying action, which can lead to greater financial risks and complications in resolving unauthorized transactions. The immediate reporting of the issue helps to secure the cardholder’s account and initiate corrective measures.